Took the bike back today, they are sending it to be looked at. They acknowledged it was their mistake and assured me that if the engine is damaged it will be repaired/replaced. Will update when I hear back from them.
that's great news! sounds like an awesome dealership, i don't think many dealerships would be inclined to send it off so it's good that everything is getting sorted out
__________________
2012 CBR250R ABS Red/Silver
- Black Adjustable Levers
- HRC Carbon Fibre Tank Pad
- Hotbodies FE Kit
Yea, finally got the bike back after waiting over a month!! although honda gave me a bike to ride whilst waiting. So the engine was completely rebuilt, they gave me a receipt with a list of over 30 parts that were ordered in from Bangkok (needed to be translated by my gf as it was in Thai) The bikes are built here in Thailand. They also extended my warranty from 3 years to 5 so I'm happy. Bike rides better than ever
I have found most places here OK to deal with, as long as you have the right approach and attitude. They don't like it if you get stroppy, demanding and impatient. Chai yen usually works just fine.
__________________ there are old motorcyclists and bold motorcyclists,
but you seldom meet an old bold motorcyclist
krabirider, glad to hear you got it all sorted out and a working bike again. As for the posts about Honda Corp not having anything to do with dealerships is both true and false -- Dealerships are owned independently, therefore it is on them to correct their own mistakes, however they also want to stay 'in good standing' with Honda Corp. If a dealership ever screwed up like this and wouldn't budge on taking responsibility, Honda Corp could drop their contact(s) with them to protect their own PR/brand image (as your bike/car would likely not be the first nor the last), and thats something no dealership would want to have happen...ever.
__________________ I am the Stig's father's brother's cousin's nephew's former roommate.
Bike: 2011 Honda CBR250R ABS (Red/Silver)
Mods: ASV Levers, T-Rex Frame Sliders, Sato Spools, Tankslapper Film, TechSpec SS Tankpads, Fastpack Tailbag
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Too bad you had to accept such a major rebuild on a brand new bike. It would have been much better to have a crate engine/ trans complete so they could just drop it in and be done with it.
@ Micheal, what insurance have u got on your bike? I'm currently looking for 1st class. Is there a shop in phuket that u know of that gives fully comp ins? Thanks
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@ Micheal, what insurance have u got on your bike? I'm currently looking for 1st class. Is there a shop in phuket that u know of that gives fully comp ins? Thanks
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Just shop around the insurance companies or agents..... which is probably easier said than done in Krabi if you don't speak much Thai. Even in Phuket foreigners tend to get partners or staff to handle such things.
Not that my ex TGF would have done it for me. I had to sort all the vehicle inspection, compulsory insurance and registration for her motorcycle (which I paid for) because she couldn't be bothered finding out to do it herself. But that's another thing.
The compulsory insurance only offers basic cover for injury incurred in accidents. I wouldn't rely on it being of much, if any, value to a foreigner. I have basic medical cover with BUPA.
For my 15 year old motorcycle, like most motorcycles in Thailand that have nothing owing on them, I have no insurance cover.
So sorry, I cannot offer any more specific advice based on my own experience.
__________________ there are old motorcyclists and bold motorcyclists,
but you seldom meet an old bold motorcyclist
out of curiosity, wouldnt mind seeing the list of parts replaced..
replaced parts acknowledge damage from oil starvation
caused by faulty service/install of the oil filter..
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