Not happy with my 600 mile service from dealer - Honda CBR250R Forum : Honda CBR 250 Forums
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Old 09-15-2012, 05:17 PM   #1
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Default Not happy with my 600 mile service from dealer

Well, just got back from the dealer with my bike . I had the 600 mile service done The service writer didn 't even ask if wanted the valves checked which I thought was unusual . The invoice stated oil change with filter fastener tightness checked chain adjusted and lubed and free play checked and cables adjusted etc. I ride the bike home approx. 15 miles when I get home I check the oil level with it on level ground the entire sight glass is covered indicating too much oil. I get a drain pan loosened enough to start seeping oil. It is hard to tell how much oil I drained but I would guess it to be 3 or 4 ounces. Kinda ticked me off I will do my own oil changes from now on. Just a vent
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Old 09-15-2012, 06:09 PM   #2
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I hear ya Ron, I usually have all of my service done by the dealership I buy from, I have a very busy schedule and choose to spend my free time with my family. I'm sooo tired of getting the run around from people that I decided that when I bought my '12 cbr250r (first brand new bike ever) that I was gonna do all the maintenance myself. The ONLY thing I will not do is the valve check/adjustment. I will only have that done by the Honda dealer and when I bring it in I specify that I'm here for ONLY a valve check/adjustment. I have heard tooo story's of unsatisfied customers because the service dept had done tooo much or like in your case tooo little.
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Old 09-15-2012, 09:22 PM   #3
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I feel your pain. I honestly think the only thing my dealer did was just change out my front sprocket. They didn't lube my chain or put any air in my tires. Feel like I wasted $324
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Old 09-15-2012, 11:34 PM   #4
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For $90/hr in labor I expect nothing less than perfection when I pick my bike up from my dealer. I was extremely disappointed with my 600 mile service. It started when I dropped the bike off and had to tell the service department what the owners manual said should be done during the service. They didn't believe that Honda wanted the valves checked/adjusted. Then when I picked it up, the chain was to tight (discovered on the ride home) and the rear tire was not even squared up on the swing arm. I re-adjusted at home. I'll be doing my own services from now on too. There are lots of accessories I can spend that saved labor money on.

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Old 09-16-2012, 01:15 AM   #5
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Your tales add support for my contention that the newest hires are put on the "standard" service work.

Buying the shop manual from Helm is a wise investment.
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Old 09-16-2012, 10:11 AM   #6
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Quote:
Originally Posted by rjones91 View Post
I feel your pain. I honestly think the only thing my dealer did was just change out my front sprocket. They didn't lube my chain or put any air in my tires. Feel like I wasted $324
Why was your front sprocket replaced?
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Old 09-16-2012, 01:51 PM   #7
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Quote:
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Why was your front sprocket replaced?
I too was wondering that...
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Old 09-16-2012, 07:15 PM   #8
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I upgraded to a Front 15T so I could get longer gearing on the low gears. Did this mod on my ninja 250 and it was the absolute best mod I did to that bike.

I love the mod as I notice I can shift from 1st gear at 17mph and I am in 3rd gear at 50mph.
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Old 09-19-2012, 05:43 PM   #9
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I too had a bad experience with my dealer. After my 600 mile service the bike felt like something was rubbing. It sounds like its coming from a wheel and sounds like a bad wheel bearing. I called them and they said they didn't touch the wheels or brakes, only checked them. The bike was totally fine when I dropped it off. and to top it off they too overfilled the oil. Should I bring it back to have the weird vibration checked out?
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Old 09-20-2012, 06:58 AM   #10
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Had the same issues with mine. They didn't know about checking valves, and they WAAYY overfilled the oil...it was up out of the sight glass even on the kickstand
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