Well I talked to them today, and they think it was from the way we strapped the bike down, that it was fine when they checked it over. That may be the case, who know's for sure. They were able to check if Honda had that part able for order and they do. They wanted to do the warranty work, but since it's such a long drive down there I'll probaly have a local shop do it. Live and learn I guess.
Atleast I was able to go out and get some practice in a parking lot with her. Trying to get myself comfortable with it before being out on the road with other traffic, getting the basics down first.