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Was your bike leaking oil because of them? Meaning, was it a leaking gasket from the factory, or did they just forget to use a new washer when reinstalling the drain bolt?

If it's their doing, you're right to avoid them completely. Dealers are rarely beacons of excellent customer service, but an oil change is so basic that I wouldn't trust them even to wash my bike after that.

I've dealt with Honda car dealers that are top notch, but bike dealers seem to be skeevy in general...
 
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