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That's what I like to hear. No bullshit about that.

Though I think the first service should be "free" (included in the cost of the bike). It is the important one, to set everything right after the initial shakedown. In some countries it is free. In others it is an extra cost, which surprised me.

I went to the bank I have been with since I was a kid, after a credit card. The woman serving me trotted out all different kinds, each with different supposed benefits.

I told her, "I don't care about the freebies. If I get decent service I'm happy."

Too many businesses don't realise that.
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